We accept the following Insurance:

AETNA

AMERIGROUP

BLUE CROSS/BLUE SHIELD

CIGNA

COMMUNITY HEALTH CHOICE

EVERCARE

FIRST HEATLH

FORTIS INS. COMP.

FOX

GREATWEST

HUMANA

MEDICAID

MEDICARE

MEMORIAL HERMANN FREEDOM

ONE SOURCE HEALTH NETWORK

PACIFICARE

PHCS

SOUTHERN BENEFITS

STARMARK

TEXAS CHILDREN

THE CLAIMS TRUST

TML

TRICARE

UNICARE

UNITED HEALTHCARE

UTMB

- You are responsible for full payment of all fees incurred with our physicians. While we file your insurance as a courtesy, this does not relieve you of payment responsibility.

- Regarding disputes between divorced parents of a child we treat: We do not intervene. The parent bringing the child is responsible for full payment; we do not bill the other parent.

- For children 18 years or older on parental insurance: A full-time student status form is required. Until received, you're responsible for payment in full.

- We do not file Medicare supplemental insurance policies. Annual deductibles and coinsurance are your responsibility. Refunds for secondary policy payments are processed around the 15th of each month.

- You must obtain any required referral from your Primary Care Physician (PCP) before your visit. Without a valid referral, full payment for services is expected.

- While most patients are familiar with their insurance benefits, as specialists, changes may occur in coverage.

Ears: We offer medical and surgical treatment for ear infections, hearing loss, ear deformities, and tumors.

Nose: Our expertise covers sinus issues, nasal allergies, nose deformities, snoring/sleep apnea, and nasal tumors.

Throat: We address vocal/speech/swallowing problems, airway/breathing issues, and neck/throat tumors.

For all inquiries or concerns, including medication refills and appointments, please contact our office at 281-265-1160. Our receptionist or nurse will assist you and answer most questions. If the doctor's opinion is necessary, expect a return call. Please note, that medication cannot be prescribed without a recent evaluation, and most requests will require an office visit. Ensure your pharmacy has our contact information for refill requests during regular office hours.

-As a new patient, we'll request you to complete a brief questionnaire for our medical records to facilitate your examination.

-Your examination will occur in a modern, fully equipped medical setting, where a trained staff member will ensure your comfort.

-During the examination, our team will conduct a brief interview about your medical history and current concerns.

-Dr. Yasmeen Jalal will review the information gathered, examine you, and recommend the best course of action to alleviate any discomfort.

-For pediatric patients, parents are encouraged to prepare their children for the visit and accompany them during the examination. We strive to minimize any discomfort for children and recommend avoiding bringing other children to the appointment if possible.

- Our walk-in clinics are designed to offer convenient access to timely medical care for unexpected illnesses and accidents.

- Walk-in clinics prioritize urgent and unpredictable medical needs, aiming to accommodate patients promptly.

- Please be aware that while we strive to minimize wait times, some delays may occur as we manage our schedule.

- Unless you have a pre-booked appointment, all healthcare services are provided on a first-come, first-served basis.

- Emergencies will always receive priority attention to ensure immediate care and appropriate treatment.

- To cancel appointments, please call 281-265-1160. If you don't reach the receptionist, you can leave a detailed message on the voicemail. Please note, cancellations cannot be made via email.

**Late Cancellations and No Show Policy:**

- Late cancellations will be treated as a "no show" unless the appointment was made within less than 24 hours.

- A "no show" refers to missing an appointment without canceling it by 10 a.m. one (1) working day in advance. This inconveniences others needing timely medical care.

- Failure to attend a scheduled appointment will be noted as a "no show" in the patient's chart, and a fee of $30.00 will be billed.